---
title: "ReplyPen compared: how it differs from other AI email tools"
canonical: https://replypen.com/compare
operator: ProBackup BV (Hasselt, Belgium)
---

# Compare ReplyPen

How ReplyPen compares with the AI already built into Gmail and Outlook and with other AI email tools. Each page says where the other product is the better pick, links every claim about it to that product's own pages, and shows the date we last checked.

## Built into your mail app

The AI that comes with Gmail and Outlook.

- [ReplyPen vs Gemini in Gmail for customer email](https://replypen.com/compare/replypen-vs-gemini-in-gmail.md): Built into Gmail. Suggests replies from your own inbox and Drive files.
- [ReplyPen vs Copilot in Outlook for customer email](https://replypen.com/compare/replypen-vs-copilot-in-outlook.md): Built into Outlook. Drafts when you ask, from your Microsoft 365 data.

## AI drafts for your own inbox

Tools that sort or draft replies for one person's mailbox.

- [ReplyPen vs Fyxer for customer email](https://replypen.com/compare/replypen-vs-fyxer.md): Sorts one person's inbox and drafts replies. No shared inboxes like support@.
- [ReplyPen vs Ellie for customer email](https://replypen.com/compare/replypen-vs-ellie.md): Background drafts in Gmail and Outlook, per team, with daily reply limits.
- [ReplyPen vs Superhuman for customer email](https://replypen.com/compare/replypen-vs-superhuman.md): A fast email app with Auto Drafts on its Business plan, priced per member.

## Helpdesks and helpdesk AI

For support teams that work in Zendesk, Intercom or a shared-inbox helpdesk.

- [ReplyPen vs Fin (formerly Intercom) for customer email](https://replypen.com/compare/replypen-vs-fin.md): Formerly Intercom. Answers customers on its own inside a helpdesk, per outcome.
- [ReplyPen vs eesel for customer email](https://replypen.com/compare/replypen-vs-eesel.md): AI inside your helpdesk, in monthly credit bundles from $299.
- [ReplyPen vs Hiver for customer email](https://replypen.com/compare/replypen-vs-hiver.md): A helpdesk for shared inboxes, inside Gmail or as a web app, priced per user.
- [ReplyPen vs Macha for customer email](https://replypen.com/compare/replypen-vs-macha.md): AI on top of Zendesk and other helpdesks, from $299 a month.

## Alternatives roundups

Several options side by side, with prices. ReplyPen is on each list and says so.

- [Fyxer alternatives for customer email and your own inbox](https://replypen.com/compare/fyxer-alternatives.md): Seven options for customer email and your own inbox, with prices.
- [Ellie alternatives for customer email and your own inbox](https://replypen.com/compare/ellie-alternatives.md): Seven options for customer email and your own inbox, with prices.