---
title: "Fyxer alternatives for customer email and your own inbox"
canonical: https://replypen.com/compare/fyxer-alternatives
description: "Seven Fyxer alternatives compared from their own pages, with prices, including ReplyPen, which publishes this page. Which fits customer email and which fits your own inbox."
question: "What are the best Fyxer alternatives?"
author: "ReplyPen team"
published: 2026-09-30
operator: ProBackup BV (Hasselt, Belgium)
---

# Fyxer alternatives for customer email and your own inbox

The best Fyxer alternative depends on the inbox. For customer email and shared addresses like support@, which Fyxer's help center says it does not support, ReplyPen (the publisher of this page) and Ellie both draft replies in your Gmail or Outlook thread. For your own busy inbox, Superhuman, Jace and Shortwave come closest, and Gemini in Gmail or Copilot in Outlook may already be part of the plan you pay for.

[Join the waitlist](https://replypen.com/waitlist). We're opening to new teams soon. We'll email you when your spot is ready.

## Which Fyxer alternatives are worth a look?

Published by ReplyPen, which is on this list. Facts about the other products checked against their own pages on 2026-09-30; numbers in brackets point to the sources below.

### 1. [ReplyPen](https://replypen.com) (publisher of this page)

Best for: Small businesses answering customer email, including shared addresses like support@

Puts a Draft in the Gmail or Outlook thread of every customer email, based on your help center, website and past replies, with a Check note listing what it used. Draft-only today (auto-send for kinds of email you choose is planned for a later version), and your edits go into a Knowledge log you can read.

Price: €0.25 per conversation at launch, every feature included

### 2. [Ellie](https://tryellie.com/)

Best for: Small teams that want background drafts in Gmail or Outlook at a fixed monthly price

Writes drafts in the thread a few minutes after an email arrives, in the style of your sent mail, using a website or help center it crawls. It never sends on its own, and its Outlook page says shared mailboxes work. [1, 2, 3, 4]

Price: Business €35 and Professional €75 per month for a team, with daily reply limits

Full comparison: https://replypen.com/compare/replypen-vs-ellie.md

### 3. [Superhuman](https://superhuman.com/mail)

Best for: People who want a faster email app with AI drafts for their own inbox

Its Business plan adds Auto Drafts, a draft for every message that needs a reply, using your inbox, calendar and the web. The Superhuman Mail app runs on your Gmail or Outlook account. [5, 6, 7]

Price: Business $33 per member per month billed annually, Starter $25

Full comparison: https://replypen.com/compare/replypen-vs-superhuman.md

### 4. [Jace](https://jace.ai/)

Best for: Professionals who want drafts in their own Gmail or Outlook, with auto-send per label once they trust it

Creates drafts in your Gmail or Outlook for you to review and send, and its pricing page promises drafts ready when you open your inbox. You can let it send automatically for emails with a label you choose. [8, 9, 10]

Price: Plus $25 per month, or $20 billed yearly, with 10,000 credits a month; Pro $50 or $40

### 5. [Gemini in Gmail](https://workspace.google.com/intl/en/products/gmail/ai/)

Best for: Google Workspace users who mainly want help writing and summarising their own email

Built into Gmail. Suggested replies, Help me write with details from your other emails and Drive files, and a Sources list of what it used. Not available to people who use a mailbox as a delegate. [11, 12, 13]

Price: Included in Google Workspace plans, from €6.80 per user per month

Full comparison: https://replypen.com/compare/replypen-vs-gemini-in-gmail.md

### 6. [Copilot in Outlook](https://www.microsoft.com/en-us/microsoft-365-copilot/pricing)

Best for: Microsoft 365 teams who mainly want help writing, summarising and prioritising their own email

Built into Outlook. It drafts when you type a prompt or choose Help me reply, summarises threads with links to the emails used, and follows Draft Instructions you write. [14, 15, 16]

Price: Copilot Chat included with eligible Microsoft 365 plans; Copilot Business from €15.60 per user per month paid yearly

Full comparison: https://replypen.com/compare/replypen-vs-copilot-in-outlook.md

### 7. [Shortwave](https://www.shortwave.com/)

Best for: Gmail users who want a new, AI-first email app

Its own email app for Gmail and Google Workspace accounts; Microsoft 365 and Exchange are not supported. It writes drafts in your style when you ask. [17, 18]

Price: Business $30, Premier $45 and Max $120 per seat per month

## Why look for a Fyxer alternative?

Fyxer is built for one professional's inbox: it sorts email into labels, drafts replies in your tone
and takes meeting notes, priced per person. Three things in its own documentation send people
elsewhere. Its help center says shared inboxes such as info@ and support@ are not supported. It
sorts your mail into its own labels, which some people would rather keep as it is. And its price is
per person per month, whatever your volume.

## How did we choose and order this list?

We read each product's own website, help center and pricing page on the dates shown under Sources,
and wrote down only what those pages say. The list is ordered by fit for answering customer email,
the job this site is about, so a tool that is excellent for a personal inbox can sit lower. ReplyPen
publishes this page and is on it; the label on its entry says so. For a side-by-side view of one
product, open its full comparison.

## Questions

**Why is ReplyPen on a list it publishes?**

Because it is a real alternative for one kind of inbox, customer email. We say so at the top of every entry, check every other product against its own pages and list those pages below with the date we read them. If something is out of date, email us and we correct it.

**Which Fyxer alternative is cheapest?**

It depends on volume. Gemini in Gmail or Copilot in Outlook can cost nothing extra if your plan already includes it. ReplyPen costs €0.25 per customer conversation it drafts for; the others charge a monthly price per person or per team, whatever your volume.

## Sources

1. [Ellie Help: How auto-drafts work](https://help.tryellie.com/how-auto-drafts-work): Says Ellie writes draft replies that sit in the thread within a few minutes and never sends anything automatically. Checked 2026-09-30.
2. [Ellie homepage](https://tryellie.com/): Says Ellie learns your voice from sent email and crawls your site, re-indexing it weekly. Checked 2026-09-30.
3. [Ellie: Outlook](https://tryellie.com/outlook-assistant/): Says a shared mailbox connects like a personal one, with drafts in the shared Drafts folder. Checked 2026-09-30.
4. [Ellie pricing](https://tryellie.com/pricing/): Lists Business at €35 and Professional at €75 per month, with 100 and unlimited replies a day. Checked 2026-09-30.
5. [Superhuman changelog: Auto Drafts 2.0](https://new.superhuman.com/auto-drafts-2-0-342009): Says every message that needs a reply comes with a draft, using your inbox, calendar and the web, on Business and Enterprise. Checked 2026-09-30.
6. [Superhuman Mail](https://superhuman.com/mail): Says Superhuman Mail is built for teams that use Gmail or Outlook. Checked 2026-09-30.
7. [Superhuman Mail plans](https://superhuman.com/plans/mail): Lists Starter at $25 and Business at $33 per member per month billed annually. Checked 2026-09-30.
8. [Jace docs: Gmail sync overview](https://jace.ai/docs/gmail-sync-overview): Says Jace creates a draft in Gmail or Outlook for you to review and send. Checked 2026-09-30.
9. [Jace docs: AI drafting](https://jace.ai/docs/ai-drafting): Describes Draft with AI on a thread and auto-send for emails with a label you choose. Checked 2026-09-30.
10. [Jace pricing](https://jace.ai/pricing): Lists Plus at $25 per month or $20 billed yearly with 10,000 credits and "Drafts ready when you open your inbox", and Pro at $50 or $40. Checked 2026-09-30.
11. [Gmail Help: Help me write](https://support.google.com/mail/answer/13955415?hl=en&co=GENIE.Platform%3DDesktop): Says Help me write takes details from your other emails and Drive files, and that clicking Sources shows what it used. Checked 2026-09-30.
12. [Gmail Help: Set up mail delegation](https://support.google.com/mail/answer/138350?hl=en): Lists Gemini in Gmail among the features not available to delegates. Checked 2026-09-30.
13. [Google Workspace pricing](https://workspace.google.com/intl/en/pricing): Lists Business Starter at €6.80 per user per month with Gemini in Gmail. Checked 2026-09-30.
14. [Microsoft Support: Draft an email message with Copilot in Outlook](https://support.microsoft.com/en-us/office/draft-an-email-message-with-copilot-in-outlook-3eb1d053-89b8-491c-8a6e-746015238d9b): Says you type a prompt, or tap Help me reply on mobile, then edit the draft and send it. Checked 2026-09-30.
15. [Microsoft Support: Ask Copilot to make email drafts sound like you](https://support.microsoft.com/en-us/outlook/copilot-outlook/ask-copilot-to-make-email-drafts-sound-like-you): Describes custom instructions you type to shape how Copilot drafts email. Checked 2026-09-30.
16. [Microsoft 365 Copilot pricing (Ireland)](https://www.microsoft.com/en-ie/microsoft-365-copilot/pricing): Lists Copilot Business at €15.60 per user per month paid yearly as a first-year offer, and Copilot Chat with Copilot in Outlook at no additional cost with eligible plans. Checked 2026-09-30.
17. [Shortwave docs: Outlook, Exchange and other sign-in support](https://www.shortwave.com/docs/how-tos/microsoft-outlook-exchange-other-sign-in-support/): Says Shortwave requires a Gmail or Google Workspace account and Microsoft 365 and Exchange are not supported. Checked 2026-09-30.
18. [Shortwave pricing](https://www.shortwave.com/pricing): Lists Business at $30, Premier at $45 and Max at $120 per seat per month, with a 14 day free trial. Checked 2026-09-30.
19. [Fyxer Help: Does Fyxer work with shared inboxes or shared mailboxes?](https://support.fyxer.com/article/does-fyxer-work-with-shared-inboxes-or-shared-mailboxes): Says shared inboxes and shared mailboxes, including info@, sales@ and support@ inboxes, are not supported. Checked 2026-09-30.
20. [Fyxer docs: Using Fyxer with Gmail](https://docs.fyxer.com/get-started/using-fyxer-with-gmail.md): Lists the labels Fyxer sorts email into (to do, FYI, notification, to follow up, marketing). Checked 2026-09-30.
21. [Fyxer pricing](https://www.fyxer.com/pricing): Lists Pro at $32 per person per month billed annually or $49 monthly, and Team at $64 or $99. Checked 2026-09-30.

Something out of date? Email info@replypen.com and we correct it.

## Related

- [ReplyPen vs Fyxer for customer email](https://replypen.com/compare/replypen-vs-fyxer.md): Fyxer sorts one professional's inbox and drafts replies. ReplyPen drafts answers to customer email from your help center, for shared inboxes too. Sourced, dated comparison.
- [ReplyPen vs Ellie for customer email](https://replypen.com/compare/replypen-vs-ellie.md): Ellie and ReplyPen both draft replies in Gmail and Outlook. Where they differ for customer email, in learning, sending and price. Sourced, dated comparison.
- [ReplyPen vs Superhuman for customer email](https://replypen.com/compare/replypen-vs-superhuman.md): Superhuman is a fast email app with AI drafts, priced per member. ReplyPen drafts answers to customer email in your own Gmail or Outlook, per conversation. Sourced, dated comparison.